Bronchitis Urgent Care in New York

I just had my first encounter with the US medical system outside of university. The place was part of the Beth Israel Medical Group, called Docs Physicians, and I went as a walk-in to the branch at 55 E 34th. They opened at 9am on saturday morning, so I arrived a bit early and had a coffee and bagel next door before I went in. There were two patients before me, and the wait was short (30 min) even though there was only one attending physician. I told the doctor that the last time I had suffered a prolonged cough from a cold, I had been prescribed an inhaler, and may have accelerated the diagnosis a bit that way. Docter was Keith Uleis, he ended up prescribing an antibiotic (Azithromycin), an inhaler (Albuterol) and a steroid (Prednisone) for inflammation control, after putting me on a nebulizer for 15 min to gauge the possible asthmatic effects. The charge for the consultation was $225, and filling my prescription next door at Pasteur Pharmacy cost $10 (steroid) + $40 (antibiotic) + $50 (inhaler) = $100.

I can't believe it took me this long to figure out that I needed to go to urgent care - am seriously wondering about the purpose of having a primary care physician, which I spent part of yesterday trying to pick out. The differences: one, familiarity with medical history;  two,  a more relationship-based, as opposed to transaction-based, incentive system; three, most importantly, scheduling flexibility.

Giving doctors uniform access to standardized medical records gets rid of the first point. As for the second, I dislike decision by anecdotal evidence, which is what the relationship model encourages. What I want is for my accessible doctor pool to be more effectively commoditized, by virture of some standard success record. Urgent care centers may provide that by acruing reputation as a collective and not on a doctor basis.

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2 comments
Huiyi

The reason you needed to go to urgent care is because you don't have a primary physician yet. A primary-care doctor should have been able to make the same diagnosis. Data from previous records is actually really useful for diagnosing a chronic illness, and prescribing treatment that had previously worked. It was just fortunate that you actually knew enough of your personal history.

Chiao

Primary physicians take too much time to make an appointment. If indeed the primary care person was going to make the same diagnosis, then I would prefer urgent care, barring the fact that it is more expensive. Please note that urgent care is not ER, so I am not crowding out critical patients. I would not use urgent care for a chronic illness, though you might argue that the recurrent nature of my situation may make it cross that line.

Also, why assume that a primary physician will read your medical history better than the urgent care guy? If it is just because he has a monopoly on your record and is the only person who has a copy, then that is a ridiculous advantage to give the guy. There is a familiarity bias in medical care - just because someone has your record and has seen you before does not make him more competent at treating you. Consistency and accuracy are two separate things.

Free will, Rationality and Intelligence

Free will, rationality and intelligence are inseparable in definition.

In FREE WILL-EVEN FOR ROBOTS, McCarthy gives a definition of free will which boils down to the ability to say "I can, but I won't". To be able to say "I can", the system has to have built a representation of the world, complete with counterfactuals representing the way the individual parts of the world link and react to each other. To be able to say "I won't", the system needs to have a preference, that is, in its actions it is using its understanding of its cans and cannots (the counterfactuals) to drive the world towards a state more preferable to itself.

Seen this way, free will is a design pattern / framework. It is any representation-building goal-seeking system. Rationality, then, is a statement about the quality of the representations - if a free will makes choices that most effectively seek its goals, it is considered rational. Note that you need to know both the actions and the goals to determine rationality. Whenever I see papers on irrational behavior, I look carefully to see what goals they assume.

The study of human rationality poses problems because we often don't know what people want, and it isn't certain that you get the right answer by asking them. However, even when the goals sought are not known, there is progress that can be made towards assessing the presence of rationality. For example, if I assume that a person is walking with the goal of going from point A to point B, I don't have to know what those points are to observe that any path with a U-turn is suboptimal. (I think this underlies the unwillingness to make U-turns even when they are optimal going forward, because they provide everyone around you with an undeniable proof of suboptimality.) I would be wrong to conclude this for a sight-seeing tourist though, or an oil tanker that gets diverted because it receives news that the price of crude is now higher elsewhere.

What of intelligence then? Well, counterfactuals are built by processing data from the senses / memory. I consider all quality difference attributable to the processing, and not the data, to be intelligence. This is often described in terms of speed - by locking a person up in a room, the time needed to reach the final conclusion cannot be due to new data, and must therefore be due to the processing, i.e. how fast or slow the person is. This is for cases where a final conclusion exists - where given enough time all people arrive at the same answer. In cases where the answers are persistently different, it is more difficult to examine intelligence by itself - I believe this is why the slow/fast terminology persists.

Risk and Ignorance, the way I understand it

There are limits to what we know, and a lot of the time we are trying to figure out ways in which to make outcomes insensitive to our ignorance. Risk avoidance in the daily sense, to me, is ignorance avoidance, the seeking of profitable action crafted to avoid areas of ignorance. My ignorance being special to me, by paying attention to it I make maximal use of my Richardian comparative advantage with respect to others.

I don't understand what others do or do not know very well, so I use the shortcut of estimating comparative advantage by virtue of my absolute level of certainty in the subject matter. Sometimes, however, I come across subjects which nobody really knows anything about. If others also maximize their comparative advantage by sticking to opportunities of high absolute certainty, then opportunities of low absolute certainty and high relative certainty would be one type of under-exploited opportunity I know to expect to find.

This, I feel, is the risk-tolerance of the entrepreneur. It is quite distinct from financial risk as we treated it two posts ago, which in fact is a rather strange animal because it is simultaneously uncertainty about the outcome and certainty about probabilities, an unlikely state in the real world.

I am guessing that the mind machinery for dealing with possibilities and future counterfactuals is more like Monte Carlo than anything else. We think of detailed alternate future paths and use those to weigh the value of an option - sounds like the algorithm a particular go-playing AI uses. What makes for a good Monte Carlo sampling strategy? How does one become a better Monte Carlo sampler? Answers to those would make for big advances in thinking.

2 comments
Carl

Chiao, I read this and your previous post on financial risk with great interest. Connecting the two posts, you could continue to say that risk takers are being compensated for more than only undiversifiable risk (ala CAPM), but are in fact being compensated for assymmetric ignorance. But of course, assymmetric ignorance probably implies inefficient markets, which probably is assumed by CAPM.

But even more of interest to me is another continuation of this discussion: I have been thinking, like you, about the decision process involved in seeking competitive advantage.

Often, in the course of seeking competitive advantage, we are faced with a seemingly simple situation: we must choose between two possibilities with outcomes sufficiently characterized by normally distributed random variables X and Y. I find usually, I can estimate both expected value and variance of these variables sufficiently for our purposes.

Let us say, for example, X has both a greater expected value and a greater variance than Y. Because of the variance, although X has higher expectation, perhaps Y should be chosen.

What confuses me is how to account for this variance. In another words, what is the risk discount? I do find the quadratic model perhaps insufficient for the practical needs of an entrepreneur.

Your thoughts?

Chiao

@Carl

Assuming a normal distribution and a general utility function is to a very large extent the same as assuming a quadratic utility function and a general distribution. (You can sort of see this from how adding any two quadratic functions gets you another quadratic function and multiplying any two gaussians gets you another gaussian.)

I don't think an entrepreneur should care about these crude strategic pictures. What they should really care about most, I think, are tactical issues, the thousand papercuts that grind at startups. For example, I think the variance in employees and co-founders completely overrides anything else (i.e. how they respond to seemingly impossible tasks). Shortly after you shatter all tactical issues, you'd be in the position to hire a proper CEO I think. :)